Gulf Shores Alabama

Casual Atmosphere, Casual Dress, Casual Service

Recently we went out to dinner at King Neptunes on Hwy 59 in Gulf Shores with 3 out of town guests who wanted seafood. It happened to be the evening after Tropical Storm Isidoro had passed thru (9/26/02) not so all the usual places were not open. In fact we originally went to West Beach but found the whole area to be without electricity. 

Our waiter in King Neptunes brought our menus and hurried off to the television over the bar to watch a football game. We then spent most of the night trying to pry him loose from the TV long enough to take our orders and bring out the food. He told us he had money riding on the game and it was 'very important'. One of the older ladies in our group asked him about wine. he assured her that they had wine and it was all "French wine"..she insisted on knowing what it was she was ordering so he said he'd go check, Upon his return, he told us he was sorry, that he was mistaken, the wine was all "Sutter Home".  She decided to order some and he brought it in a  little clear plastic cup (think airlines). She asked for a glass but was told something akin to 'Nope, this is what wine comes in'

When one in our group ordered a side order of hushpuppies, our waiter told us that the kitchen screws things up a lot, so if we didn't get it to remind him later and he'd try to get some for her. Sure enough, when our food came, there were no hushpuppies--so we reminded him (after waiting for a TV commercial), and he replied "see just like I said"...he did bring some out in a few minutes. When we needed anything we would fling our arms wildly in the air to try to catch his eye during TV commercials.

I ordered a Caribbean Combo platter. The grilled tuna was rare as requested and tender, fresh & good. The 'mango salsa' was not salsa--just some chopped bits of mango and japallino pepper. The platter's grilled shrimp were a bit dry and the fried coconut shrimp were good (Gulf Shores knows how to FRY) served with an unexciting dipping sauce. Everyone else at the table thought the food was acceptable, not thrilling. The 'garlic bread' is not very good.  Everyone thought their fish was fresh and tastey. We asked, and were told that King Neptunes serves only local fish & does not serve any Asian imports.

The service was absurd and comical. When we asked for the check, the waiter showed up and handed it to me with a "Here you go Money Bags".....he later commented that he said that since I was looking in my purse and he said usually when he brings the check everyone at the table looks away hoping someone else will grab it. Maybe he thought we should just be grateful to find anyone to cook for us on the day of a storm, or maybe this is the norm in the evenings, most of my visits there in recent years have been in the daytime when the wait staff is more involved in the task at hand..

We did notice that he failed to put our glass of wine and one beer on the ticket, but we decided that he would much rather be allowed to stay glued to the footbal game than be distracted with our food ticket observations, so paid and left.

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Wednesday July 20, 2016

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